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We take the utmost care in the manufacturer of your order.

With the exception of our dog beds all of our products are handmade to order and therefore we regret that unless there is a manufacturing fault we are unable to accept returns. For this reason we strongly recommend you carefully measure your pet to ensure you order the correct size. If you require any advice regarding sizing please do not hesitate to contact us prior to ordering and we will be happy to advise you.

If you do return an item we recommend you do so by recorded delivery as we cannot accept responsibility for items lost in transit. 

The returns address is:

Regal Collars

Green Pastures




EX31 4NN

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